Pamela Stewart

Chief Customer Officer, Retail North America Operating Unit, The Coca‑Cola Company

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Pamela Stewart has spent over 20 years across the Coca‑Cola System in various key executive roles in the areas of sales, operations, franchise, finance, general management, foodservice on premise, and retail business segments. She is the Chief Customer Officer – Retail for the North America Operating Unit of The Coca‑Cola Company leading the entire Retail customer organization across physical, digital, and pureplay partners.

Prior to this role, Pamela was the President, West Zone Franchise Operations responsible for over 80M consumers, 600+ retail and foodservice on premise customers, 20+ bottlers, franchise leadership, operations, and all routes to market for the West geography of North America. Before her career at Coca‑Cola, she spent several years in finance across the Telecommunications industry.

Pamela currently is on the Board of Directors of Utz snacks brands company; Board member of Retail Industry Leaders Association (RILA) Executive Board, Girls Inc., and the Food Marketing Institute (FMI) Executive Board. She also is a member of the Executive Leadership Council, Black Women on Boards, NextUp, and Leadership Atlanta. Pamela holds her undergraduate and graduate business administration degrees from Georgia State University and Oglethorpe University and her Harvard Business School executive education certification.

Pamela is the recipient of numerous honors and awards, including the 2024 Savoy Top Corporate Executive; 2024 Top 50 Women Leaders in Consumer Products & Retail; 2022 Phoenix Award bestowed by the Mayor of Atlanta; 2020 Visionary by Consumer Goods Technology; and 2020 Woman of Influence in the Food Industry by Griffin Report.

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Council Membership


Pamela is a member of the Coca‑Cola Retailing Research Council, which conducts research on people & culture, shopper insights, technology, and sustainability in the retail space.

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Industry Channels

Large Stores

Studies focus on stores with a broad mix of grocery and fresh items, such as supermarkets and supercenters.

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Convenience Stores

Reports examine issues of importance to the entire convenience store industry.

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